Submit a code compliance complaint

Learn about common concerns you may want to report like graffiti, overgrown vegetation, or vacant buildings. Find out how to submit your complaint and track its status.

About code compliance

Code Compliance helps keep our City safe, clean and livable by responding to possible violations of City codes. We work with residents, property owners and businesses to resolve concerns related to property maintenance, public health, safety, zoning and nuisance issues.

Common concerns

You can contact Code Compliance about concerns such as:

  • Overgrown vegetation
  • Trash or debris such as discarded or broken material like furniture, appliances or lumber
  • Junk vehicles or vehicle parts
  • Vehicles parked on unapproved surfaces
  • Graffiti
  • Vacant or abandoned buildings
  • Home businesses that may not meet City requirements
  • Fences or canopy structures that may not meet City rules

Related City codes

How to submit a complaint

Step 1.What to include

To help us review your concern, please include:

  • Your name, phone number and address
  • The exact street address where the possible violation happened
  • A clear description of the concern
  • Photos, if available

We need this information before a Code Compliance Officer can investigate.

Step 2.Options to submit

You can file a complaint by completing the Request for Action Form(PDF, 129KB) and sending it to us.

Submit the form:

Alternately, download and use our SeeClickFix phone app.

A Code Compliance staff member will contact you as soon as possible.

Step 3.Track complaint status

You can look up the status of an existing case online on our Open Violations list.

How we review complaints

Code Compliance reviews complaints based on priority. Some cases may involve public health or safety concerns and may need attention before other cases.

We respond to complaints from the public and may also identify issues during regular work in the community.

Historical code compliance resolution tracking

You can review Code Compliance performance charts to learn more about cases, common violations and compliance trends.

Code Compliance Team Mission Statement

We are dedicated to enhancing the quality of life for residents by providing effective public service in the enforcement of building, business license, nuisance and zoning codes. We are committed to working with both residents and businesses in a professional and effective manner to protect the values and aesthetics of properties and neighborhoods.

Who to contact with other types of complaints

Abandoned vehicle on the street

Air pollution

Barking or loose animals

Electric/gas service issues

Grading or drainage work without a permit

Illegal dumping on private property

Illegal dumping on right-of-way

Landlord-tenant disputes

Neighboring cities' code enforcement

Outdoor burning

Permits/construction work

Police (non-emergency)

Recycling/garbage services

Rodents

Sewer service issues

Spills or illicit discharge

Water service issues